This policy explains how reservations are created, confirmed and secured when you book a stay with Daspalla Hotels.
1. Making a Reservation
- Reservations can be made through our official website, by phone, or via authorised channels only.
- A reservation is considered confirmed only after you receive a booking reference and confirmation.
- Please verify all details — dates, room category, guest count and rate — before completing your booking.
2. Booking Confirmation
- Each confirmed booking is assigned a unique reference number for tracking and management.
- Confirmation details are shared to the email and phone number provided at the time of booking.
- Kindly present your booking reference and a valid photo ID at check-in.
3. Group & Bulk Bookings
- Bookings of five rooms or more may be treated as group bookings and subject to separate terms.
- Group reservations may require an advance deposit and have distinct cancellation timelines.
4. Guarantee of Booking
- Bookings are guaranteed only upon successful payment or a valid payment guarantee, where applicable.
- Unconfirmed or unpaid bookings may be released automatically without further notice.
For any clarification regarding this policy, please reach our support team at 8889858061 or info@hoteldaspalla.com.