This policy addresses situations beyond our reasonable control that may affect your booking or stay.
1. Events Covered
- Natural disasters, extreme weather, pandemics, government orders, strikes, or civil disturbances.
- Any other event beyond the reasonable control of the hotel.
2. Impact on Bookings
- In such events, we may need to modify, reschedule or cancel bookings for guest safety.
- Where possible, affected guests will be offered rescheduling or a credit for a future stay.
3. Liability
- The hotel shall not be liable for any loss arising directly from a force majeure event.
For any clarification regarding this policy, please reach our support team at 8889858061 or info@hoteldaspalla.com.