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Contact / Customer Support Policy

Last updated: July 2025

This policy outlines how you can reach our customer support team and our service standards.

1. Support Channels

  • Reservations: 8889858061
  • Email: info@hoteldaspalla.com
  • You may also reach us through the Contact section of our website.

2. Support Hours

  • Reservations support is available 24x7 for booking-related assistance.
  • General queries are handled during standard business hours.

3. Response Standards

  • We aim to respond to email queries within one business day.
  • Please quote your booking reference to help us assist you faster.
For any clarification regarding this policy, please reach our support team at 8889858061 or info@hoteldaspalla.com.