This policy covers changes to an existing booking, such as dates, room category or guest details.
1. Requesting a Modification
- Modifications are subject to availability and may be requested using your booking reference.
- Date or room changes may result in a revised tariff based on the rates applicable to the new selection.
2. Charges for Changes
- Where the new booking value is higher, the difference must be paid to confirm the change.
- Where the new value is lower, the difference may be refundable or non-refundable per the rate type.
3. Rescheduling Timelines
- Free rescheduling is generally available up to 48 hours before check-in, subject to availability.
- Requests made within 48 hours may be treated as a cancellation followed by a new booking.
For any clarification regarding this policy, please reach our support team at 8889858061 or info@hoteldaspalla.com.